Mercury Moving and Storage Systems

11/25/2008 Posted by alysselowes72

I will never use another mover besides Mercury Moving. My experience could not have been any easier. These guys packed every last thing in my four-bedroom home, moved it, and set everything up without so much as a scratch or complaint. They were in perfect spirits and made me feel like the world's most special customer. Yay Mercury Moving!!!! Oh, and they were about 5% under the estimate - who can beat that????

Pros: Smart office staff! Likeable and skilled movers.

Cons: NONE

11/05/2008 Posted by katelmadden

My husband and I used Mercury Moving in August when we moved into our new home. The movers showed up right on time, quickly, yet carefully, loaded our belongings onto the truck and then met us at our new home. Again, they unloaded and carefully placed everything where it belonged. I was very impressed with their ability to maneuver pieces into our back hallway - it's tiny! The staff, from beginning to end, was gracious, helpful, and just plain fantastic. We would definitely use Mercury Moving again in the future.

10/30/2008 Posted by afrita1

I would like to add my praise to a long list of well-deserved reviews. I recently moving cross-country using a self-pack moving service, plus movers on both ends, to save on the cost of a full-service move. I hired Mercury Moving on the packing side. I decided this would be the place to splurge, since I wanted them to pack my things in really well to avoid damage. Did they ever come through for me! Two guys loaded my boxes, advised me on suitability of the smaller items I had packed, packed my furniture, and loaded the furniture for my one-bedroom apartment in about three hours. They were polite, good-natured, and they did an EXCELLENT job. I've just begun unloading everything on the other end and not one item was damaged or mislaid. The office staff are just as responsive, efficient, and friendly. If you want a painless move, these are your movers.

Pros: Flexible, Friendly, Efficient, Careful, Detail-Oriented, Knowledgeable

Cons: None

10/27/2008 Posted by DianeDS

I had a great experience with Mercury. I moved from Attleboro to Bridgewater. They were ontime, worked hard, and were professional and friendly. I'm going to use them again in two weeks when my fiance moves to our new house as well. Highly recommended!

Pros: Fulfilled all promises, very communicative, very professional.

Cons: none!

10/06/2008 Posted by cokonis

We've moved several times all over the country and have never had as quality an experience as with Mercury. They were extremely proactive and respectful of our needs throughout. Highly professional and efficient.

09/16/2008 Posted by JM1224

Last month was the 3rd time I have used Mercury Moving. I cannot say enough good things about this company. I was blown away by the professionalism and courtesy of the movers. I moved from a roomy, spacious apartment to a 100 year old house with narrow door frames, small rooms, and oddly placed hallways. To be completely blunt, this move was a GIANT pain in the a**!!! The movers worked thier butts off - they barely even paused for a lunch break. Some moving companies purposely drag out the time to jack up the bill - not these guys. I was the one who had to say "Guys, why don't you take a break for a minute?" It was about 1,000 degrees out and they never complained, never stopped moving. They were on time, got the move completed in a reasonable amount of time and handled my furniture and belongings with a great amount of care. Also, I didn't do the greatest job of packing some of my items and they took the care to pack them up properly and make sure they weren't damaged. OH- and how could I have forgotten this part - my sofa wouldn't fit through the door of the house. They tried EVERYTHING to get it in, had a million suggestions and strategies and wouldn't quit until I finally told them to forget it (it was logistically impossible). Some movers would have been like, "Too bad, lady, it doesn't fit". Not these guys. And as for the office staff - wow. Jessica couldn't have been more helpful, kind, and courteous. As I said before, this was my 3rd time using them (would never use anyone else), and like all the other times, Garry, the owner, personally called me during the move to make sure everything was going okay and I was happy with the service. Their rates are completely reasonable and fair - I got an amazing deal, especially considering how difficult my move was. They are simply the best - you'd be crazy to go with anyone else.

Pros: Great prices, amazing service, courteous staff...too many "pros" to list......

Cons: NONE!!!!!!!!!!!!

09/09/2008 Posted by robfau

I recently had the occasion to move locally and sought out three estimates before deciding on my mover. The first was a national franchise. The representative was pleasant and professional but provided a quote for a 1 br apartment that was too high. The second company was a large regional mover with a solid reputation. The quote was more competitive, however, the representative was harsh and dismissive and seemed to only be interested in booking the move without really answering any questions or addressing any concerns. The third firm was a local mover who turned out to be Mercury Moving & Storage. I spoke with Jessica Hennessy who as it turned out was one of the owners. This is a family owned & operated business where the customers actually do interact with the owners. She took great pride in representing her company and answered all of my questions and addressed all of my concerns when I asked about insurance. I felt confident that I had found the right Mover. I booked the move and asked if I could drop off the deposit. I met the owner, was introduced to her husband who is also her partner, and given a tour of the facility and shown how my furniture would be packed. On the day of the move, I was told that the two movers would arrive between 8-9 am. At 7:55 am the truck pulled up to my apartment. I was met by two movers who introduced themselves and were friendly & professional. My belongings were treated with care and the move was completed without any damage or loss to my property. I subsequently received a call from Jessica Hennessy to ensure that my move was done to my satisfaction. I would enthusiastically recommend Mercury Moving & Storage to anyone who is seeking a professional Mover and who is seeking service that is nothing short of "first in class". My best wishes for continued success & growth to Mercury Moving & Storage!

Pros: professional & pleasant administrative staff and movers...attention to detail...respect for clients and belongings...

08/25/2008 Posted by cpredsox11

I've used this moving company twice now for inter-Boston moves after moving to this area from NYC (with a Mayflower affiliate that did a terrible job). The office staff and crew are really exceptional. Nothing was damaged during either move - that includes 2 plasma TVs, AV equipment, computers, and large antique wood furniture and leather couches. They are one of the few companies that can/will offer full replace value insurance (which was important to me given high value of items) - most will just do insurance at $.60 per pound or offer depreciated value as an upgrade. They honor their estimates and no hidden fees either time. When researching moving companies, only Mercury and Gentle Giant were the only two moving companies I came across with such exceptional reviews. For not much more than the discounters, less than Gentle Giant and comparable to a Mayflower or United - I'd definitely go with Mercury any time.

Pros: True estimate, exceptional service, can offer full replacement value insurance

Cons: None

08/21/2008 Posted by jmarrs

Mercury Movers recently moved my family from one home to another within our town. Local moves like this are long and hard. The moving team worked until late in the night and they maintained a positive attitude throughout their long day. They were polite, and very service oriented. I worked for a moving company many years ago, and I have a pretty good sense of what a good moving company looks like. I think Mercury Movers are top notch and we are already plan on using them again when we move back into our home a year from now.

08/04/2008 Posted by cmk6

We used Mercury Moving when we moved out of our house in September and they stored all of our furniture, plus almost everything else we own, until we moved into our new house the following July. The move in and out was done carefully and professionally. They took care wrapping everything. Our stuff was in storage for almost 10 months and everything came out in the same condition as it went in. Customer service was also excellent. I would recommend Mercury Moving to everyone and would use them again!

Pros: Professional, Great Customer Service

Cons: none