Stairhopper Movers
Somerville, MA 02145
Phone: (857) 928-0876
User Reviews for Stairhopper Movers
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11/10/2008 Posted by Essa
My fiancée and I moved recently moved from Boston to NYC a 2 bedroom worth of stuff. Stairhoppers was recommended to us and we couldn't be any happier with our decision! To be honest, before I booked, I had called several other moving companies, just to get a sense and was given twice the price that Stairhoppers quoted me. Their rates are really affordable. Starting with the first call, Mona took the time to explain everything to me and even gave me tips on my packing. Talking with her, I had the feeling of getting precious advices from an old friend. We scheduled our starting time for 7.00 am, they came on time and they wrapped our furniture with great care (they even helped us pack since we were not ready) and by 12.00 pm they were done loading. They even took care of the parking permit for Boston area and I even arranged for them to transport my car down along with my furniture. My furniture and car arrived 4 1/2 h later to NYC - everything in perfect condition. Nothing was damaged, nothing was broke...if I may say it was a perfect move. As soon they were done offloading, as a follow up, Mona was the first caller in our new condo in NY. Really hard working movers (Chris, Domingo and Joe-thank you guys), friendly and very professional. No doubt, our move was not an easy one, considering was done as a straight job, ALL IN ONE DAY - unbelievable, but the crew that was sent to handle our move was GREAT. No disappointments if you move with Stairhoppers!!!
Pros: Professional, efficient services at affordable rates.
Cons: None
11/08/2008 Posted by jpet79
I used Stairhoppers to move me from Hill, MA to Derry, NH last week and I was very happy. They showed up on time, got to work right away and they were so friendly the entire day. I had received a lot of great reviews for them so I was pretty confident using them, but they really did exceed my expectations. They wrapped absolutely everything, even the small pieces and unwrapped everything. Then, per my request, they helped me set it all up in each room and place the furniture in a few different spots. They came prepared with boxes for all my things, from wardrobe to large boxes for pots and pans and picture frames and they were very well organized. All costs and fees were explained prior, nothing hidden. They moved quickly to help make the move as speedy as possible being in the same time very careful with our items. I was very pleased with the very personable and professional service that I received. Many thanks for your kind professionalism.
Pros: Very good at what they do!
Cons: None.
11/06/2008 Posted by mpvip
On time and on budget. That's how my move went 2 days ago. The crew arrived on time and they worked so fast I never believed it can be done in less than 5 hours (that's how much they estimated) and provided me the service they promised in a very professional manner. They were very careful with everything, had all the right tools to get the job done and there wasn't a scratch on anything. Best of all was that they were great to deal with. Everyone was very courteous and hardworking. I will definitely use them again if I need to move and would recommend them to anyone looking for movers.
Pros: Friendly and professional
Cons: None
1 out of 1 people found this review helpful
11/03/2008 Posted by ahproductions
Moving an office can be a stressful activity, but your company made it very easy for us! All our office equipments and computers were packed well and delivered efficiently and arrived in perfect condition. We have found your staff to be friendly and professional, extremely organized and pleasant to deal with. The price was unbeatable and the service was unremarkable!! We are looking forward to work with you again in the future.
Pros: Outstanding services
Cons: None
1 out of 1 people found this review helpful
10/19/2008 Posted by ttgg1
After moving quite a few times in the past and having each time problems, we decided to hire Stairhopper Movers after a friend of mine recommended them. I'm glad we made that decision. Our move went really smooth, they showed up on time, 8.00 am sharp they were in front of our house and soon after watching them work I personally start to relax and by 12.30 pm they were done. Very professional, very fast, trust me....you will get the best moving services on the market. We also needed to store some of our things for a few months until we figure out what we are going to do with them, and the storage price was very affordable, just like their moving rates. Check them for all your moving and storage needs. It's worth it!
1 out of 1 people found this review helpful
10/09/2008 Posted by comack
I just want to say from the bottom of my heart that these guys are really amazing! I just move with them recently from Worcester to Boston, from a single family house to a 3 bedroom apartment. Not an easy move, I'm telling you. We had so much stuff, it was unbelievable. We requested several quotes from local moving company like Gentle Giant and Nicks Moving, but these guys came along with really affordable rates and a very good reputation. The crew that came did a great job (Domingo, Franco and Brian - thank you guys), everything was packed with the utmost care and they were very polite. Right on time, on budget, I was really pleased with the whole process. Even at the office, the sales person that was coordinating my move was always there and responsive to all my questions and concerns. Once again, thank you for all your help to make this move an easy one for us. I would definitely recommend your services to anyone looking for a reliable & professional moving company.
Pros: On time, on budget, professional and polite
Cons: None!!
09/26/2008 Posted by johnlau
I'm not normally moved to write about a company regarding my positive experience, because so often my expectations are far from being met. My experience with Stairhopper Movers, however, far exceeded my expectations. I had a very delicate situation with downsizing my mother's home in Wellesley to a townhouse in Boston's Back Bay. We were all very nervous relocating 30 plus years of accumulated items of great sentimental value. From the time I first spoke with Mona on the phone to get initial information, I felt they truly cared about us and our move. Mona was very creative in finding solutions to a myriad of unforeseen problems prior to the move, particularly when our closing was delayed for a day and we had to scramble for an overnight storage solution. When the movers arrived for the pack, they were all courteous and professional. One of the owners ( I think his name was Adrian) was even on the job and he orchestrated the pack and move beautifully. He made us feel confident our items would be handled carefully. We were particularly concerned with a large and really heavy armoire coming from the 2nd floor. The movers knew to separate the pieces and individually wrap the pieces to ensure their safety. They finished the packing in one day, and the move, including the closing delay, was on time and on budget. I am so thankful to them for making an extremely difficult and delicate situation into a seamless move. Everything was delivered without damage, and the job was performed right on time and within budget. It is so nice to deal with companies who do what they promise.
Pros: They exceeded my expectations.
Cons: None.
1 out of 1 people found this review helpful
09/18/2008 Posted by lizzy444
Stairhopper Movers did a fantastic job! We had a very pleasant move. The crew (Mitsu, Gabriel, Joe and sorry, but I don't remeber the fourth guy's name) was polite, courteous, and most important...quick! They arrived on time- 8 am sharp they were in front of my house. They covered with blankets our floors and stairwell, for protection, and padded all the furniture, at no charge, to avoid marking up the walls and floors. Finally, a moving company that doesn't charge for pads. The entire move they were very efficient and at the end the price was resonable. It was lower than the estimate, when does that ever happen? Moving is stressful - deal with Stairhoppers and you will feel well taken care of. We couldn't have asked for better movers and will use them again the next time we move.
Pros: Very quick, on time, polite, professional
Cons: None
07/27/2008 Posted by Krystal1018
My fiance and I used Stairhoppers to move in Boston in late July 2008. The reviews showed them to be a reputable company with solid service, and we were happy to have someone else do the move for us. Prior to the moving day, we went to our new apartment and labeled where things should go, color-coded, to match the boxes and furniture we were moving. They continuously asked where everything was going which was great for the furniture to make sure it was all in the right place, but once the box piles in the room started probably was unnecessary. One trip, one of our three movers only carried up a mop and a plunger (neither would fit in boxes) but for the most part they were efficient. They took the boxes out of the old apartment much quicker than expected, don't plan on doing much more packing once they start taking boxes! They finished about half an hour over their outside time (the estimate was 5 hours, with a low of 4 and a high of 6). Unfortunately our dining room buffet is still sitting in our side yard because the movers couldn't fit it up the stairs. There was nowhere inside to store the buffet and the movers neglected to mention that they have a storage facility. Upon follow up they came back as soon as possible and picked up the buffet to put it in storage. Since there was some confusion they were very nice and took great care of us. It remains in storage until we sell it. If you have large furniture (the buffet was 6.5' long) make sure you measure stairways and talk at length with the moving company about backup plans. Hoisting brings with it more people and an additional safety fee. In the end they were very helpful and wouldn't stop working with us until we were happy and all issues were solved. The owner, Adrian, was very helpful and understanding, as was his crew.
1 out of 1 people found this review helpful
06/03/2008 Posted by mrmcc
I was referred to Stairhoppers by one of my co-workers. I was a little apprehensive at first due to the fact that I had never heard of Stairhoppers up until that point. I called and the first impression I got was one of friendliness and professionalism from their receptionist. I booked one truck and 3 movers to arrive at 8:00AM and on the day of the move I got one truck and three movers at 8:00AM as promised. After a quick intro and some brief instructions, they got to work. I have never seen three people work harder in my life. They were efficient, careful, and friendly. I was under the impression that they were going to milk the clock considering I was paying by the hour but they wanted to get me moved in almost as much as I did. They took very good care of all my fragile items and informed me when they needed to use extra supplies that may affect the price before using it so there were no surprises on my bill. All in all it was a great experience. I would use them again and would advise anyone who is moving to use them as well.
Pros: Fast and courteous
2 out of 2 people found this review helpful
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