Bella Sante

11/28/2008 Posted by 2541980

I have been going to Bella Sante for a while now and I LOVE it. I would highly recommend Alex! She does a great job everytime I visit. She pays great attention to detail when she does my brows and other wax jobs. I may complain about the price but it is totally WORTH it. I promise you, ASK FOR ALEX and YOU WILL LOVE IT TOO.

Pros: Great job

Cons: No parking

10/29/2008 Posted by Majshy

I decided to indulge myself in the $60 basic pedicure at Bella Sante on Newbury today during my week off from work. I had a $100 giftcard and was ready for some pampering. I was horrified at the experience that took place for the hour that I surrendered myself to the "SPECIALIST" pedicurist. The spa pedicure was a quick 30 min tops, not the 60 min "miracle treatment" as promised. The pedicurist was snippy with me from the moment I greeted her and to be frank I could not understand what the heck she was even saying. During our time together she managed to soak my feet in cold water, shoot me dirty looks especially when looking at the bottom of my heel after my cold water soak and to my request to cut my nails shorter. She completely skipped the massage part of the service, jumping from the loobing of my leg/foot to quickly whipping it off with a towel. oh and here's the best part. They don't have foot dryers so after slapping on some polish, she sat me in the waiting room and left. I have had better service for $20 at a local salon. The main reason that I am so turned off is that my spa professional had a real air about her, she made me feel guilty that my old polish was still on, that I dry skin and that I took her up on her offer to bring me a cup of tea. I was majorly disappointed. I was so excited about my spa day, and instead found myself thrilled to finally breathe some relief when the elevator doors closed upon my exit. I have $40 left on my card and will hope to redeem it at another location. PS. you can't tip on the gift card.

Pros: clean

Cons: snippy staff, no parking, pricey for poor service

08/01/2008 Posted by TESSAspa27

Wow! This was my first time to the Wellesley location and I was swept away with the tranquil setting and luxurious treatments! So many spas are stuffy but the people at Bella Sante make everyone feel like a VIP...My facial with Beverly was ABSOLUTELY AMAZING!! She is extremely knowledgable and the added touch of a foot massage sets this spa above the rest! Gerda's massage is like NO other you've experienced...THE BEST! I've always enjoyed the other 2 locations but to have this at my back door is heaven!!

Pros: Top notch services, soothing ambience and there's plenty of parking!

Cons: NONE

07/09/2008 Posted by Angelica02114

I came to Bella Sante and from start to finish, the customer service was AMAZING. I felt like a celebrity!! I had a Bella facial with Jackie and my skin looked and felt great. Although she looks young (I didn't ask), she knows her stuff and seems experienced- she even gave me secrets to caring for my skin at home. I hate extractions but it wasn't bad, besides, the pampering made up for it big time!!! I travel a great deal and I've been to spas all over. Truth be told, this is one of the best experiences I've had and I just had to write about it.

Pros: Great Customer Service

Cons: none

07/05/2008 Posted by suzispalover

i just had the best facial ever. Her name is beverly and i was so relaxed and informed all at the same time... as i was put under the steam, she offered me a foot rub or a head rub, i took the head, and it made me go to lala land.... other places just leave you as the steam works, but not here.... My husband even said, wow, your skin looks great, and he never notices that stuff.... the staff was so nice, and i loved drinking their water with the floating lemons and oranges in it. I really felt like i was away on vacation after leaving the spa...

Pros: great parking instead of parking in the city

07/03/2008 Posted by awsg

Bella Sante in Wellesley is a haven of relaxation. Walking into the spa, I immediately begin to feel my stress diminish - the atmosphere is calm and inviting, the changing room/shower area is always exceptionally clean, and the services are always first rate. I have had four different massage therapists and they have all been great and all with their own particular strengths (eg when I need deep tissue I ask for Greg or Caroline) I have also received amazing facials - a great deal because you almost get a shoulder, back, and arm massage too. I can't recommend Bella Sante enough.

07/03/2008 Posted by hectichotelowner

I've been to the Spa on Newbury before and absolutely loved it so I was anxious to see if they could duplicate the experience at the new spa in Wellesley. It was incredible!!! The first thing I saw was a gorgeous water wall in the reception area, so serene. So beautiful and clean. Everyone was very nice and so knowledgeable about their products. I had an incredible facial, Carita, and a 90 minute massage. I didn't want to leave! I highly recommend Bella Sante You can't be disappointed!

Pros: lots of parking, also good shopping and restaurants close by so you can make a day of it

07/03/2008 Posted by SPBG

I go to all 3 locations and find all of them to be fabulous. The desk staff are always helpful and happy to see me when I arrive and treat me well as I leave. I've never had a bad experience in the 8 years that I've been frequenting Bella Sante...and I've been to other day spas in NYC and destination spas all over the country. I've always found Bella Sante's staff to be consummate professionals. I find it sort of funny..the negative reviews...there are just some people who are never happy and LOVE to complain! (Maybe they should just stay home.)

07/02/2008 Posted by LoverofSpas

Today I had a nice experience. I don't typically take the time to say 'thank you' to a business...but I feel it necessary to take a moment and express gratitude to the folks at Bella Sante. Everyone was warm and inviting....the space was sparkeling clean and the Spa Director even took a moment to introduce himself to me!! I felt like I was a movie star.....like I was their only guest. I had a Carita facial (WOW!) and a massage....from David (former Best of Boston Massage Winner....he told me this!!).....I kind of lost myself and spent a lot of time hanging around the lounge area....I didn't want to leave and restart my hectic life. I will be back soon. Great spot.

Pros: snacks, can use credit card for tips and great people

Cons: need more amenities in the locker-room

05/20/2008 Posted by ShaSC

I received a gift card here for two facials. I regularly get facials and have experienced many Boston facials as well as facials within the Boston suburbs. I was very disappointed with Bella Sante. I found the front desk staff to be VERY unorganized which added a high element of chaos to what was suppose to be a relaxing experience. The staff were clearly distracted and on personal phone calls. They were frustrated with keeping the locker room tidy. The spa was very clean and peaceful looking. My facials were very poor - and my skin has developed some kind of perpetual peeling since January from the products used. I found the products to be extremely expensive and the staff were not knowledgeable about the benefits of the various products, but were happy to encourage clients to drop their cash. What I thought would be a special time turned out to be disappointing --- I do not recommend this place for facials.

Pros: pretty setting

Cons: staff, over priced, putting your face at risk, no parking

0 out of 1 people found this review helpful